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Help & Troubleshooting

You're facing difficulties with setting up Veyon? Ask away!

985 Topics 2.6k Posts
  • about lock students's screens

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    Please make sure the input Interception driver is installed properly. In doubt try to run "install.bat" from the "interception" subdirectory in the Veyon installation directory manually with administrative privileges.

  • Not connecting to any computer

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    Thanks for sharing the details which should help us solving your issue. Have you followed the troubleshooting guide at https://docs.veyon.io/en/latest/admin/troubleshooting.html#computers-can-t-be-accessed ? Is the port 11100 on a client device accessible from the master computer?

  • Remote PC power on.

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    Please check the Wake-on-LAN settings on the affected computers. If power on does not work, the computers are either in a different subnet where the Wake-on-LAN broadcasts are not received or Wake-on-LAN is not configured properly.

  • New to this. How do I log on?

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    Hi @dpoeriksen
    you have to enter the name and the password of a user which exists on every computer, i.e. a domain user. Alternatively set up key file documentation. See the manual at https://docs.veyon.io/en/latest/admin/configuration.html#authentication for details šŸ˜‰

  • Locking dual screen

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  • Can't execute demo mode

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  • Unable to integrate veyon with AD and unable to join computers

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  • Can't run Veyon 4.2.4 above installer in Windows Server 2016

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    @tobydox Hi again. Of course i did it but this is not the reason.

    Just now i found the solution. For anyone who will meet the same problem with Windows Server 2016, just disable Smart Screen. That's all.

    Thank you very much.

  • Losing connection due to IP address changing

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    Yes, you can use the Network Discovery add-on, see https://veyon.io/en/addons/#networkdiscovery for more information. You
    can simply download install the add-ons package matching your Veyon version and test the add-on.

  • Can't see computers

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  • Problem adding computers to the location

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    My problem is, each computer has the same IP address. The Remote Port is different.
    What am I doing wrong??

  • Incorrect screens showing

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  • Sort Computers by Name?

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    Thanks! This works perfectly!

    I had to change the sort to "computer name only."

  • Can't WOL when computer is power down by Veyon

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  • Can anyone suggest me how to set this up ?HELP?

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    @jamun99 said in Can anyone suggest me how to set this up ?HELP?:

    I've finally got the program working on a few test machines using LDAP but I can't find some info for deploying the software and settings I would like.

    I'm deploying it via SCCM: veyon-4.0.4.0-win64-setup.exe /S

    It's silent installing but I would like to only install the service, not the master on lab machines. Is there a switch to do this?

    I would also like to have the tray icon hid on install but don't see anywhere to set that option or deploy a config for them.

    Any help with this would be greatly appreciated!

    solved!

  • canĀ“t remove costom programs from the run program list

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    Hi @adanmq
    indeed this feature is not documented well enough yet. You can simply hover the desired item with the mouse and press the Del key.

  • Configuração Veyon

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    Hi @HetElsner1
    do the passwords match on both computers? Have you read https://docs.veyon.io/en/latest/admin/troubleshooting.html#computers-can-t-be-accessed already?

  • Best Practices - Multiple Authentication Key Pairs?

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    Hi @jhostetter

    thanks for your detailled information and proposals. To be honest the key file authentication mechanism is not made for such scenarios. Instead it provides basic facilities to manage access for different user groups, e.g. teachers, administrators and support staff.

    I suggest to use access control rules instead. There are numerous possibilities thanks to many different rule conditions - see https://docs.veyon.io/en/latest/admin/access-control-rules.html#conditions for details. There's a condition "Accessing computer and local computer are at the same location" which should fulfill your need exactly. To make it function properly you'll have to either maintain the builtin directory (locations and computers) on student computers as well (simply by deploying the same configuration to student and master computer) or preferably make Veyon use these information from your LDAP/AD server. Don't hesitate to ask further questions if you're stuck with access control rules.

    Best regards
    Tobias

  • Why Remote Access windows always on top!?

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    Hi @cynical
    FYI: this issue will be fixed in the upcoming 4.2.5 release.